Specialist, Production Operations - Studio Logistics - Series

Netflix, Inc.•Los Angeles, CA

48d•$50,000 - $245,000

About The Position

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. This is an exciting time to join our dynamic Production Services team. In this role you will collaborate with both internal and external stakeholders to facilitate the successful execution of new stories to audiences worldwide. We are seeking a self-starter who is passionate, curious, and collaborative-someone who thrives in a fast-paced environment and is eager to make a meaningful impact. As a Studio Logistics Specialist, you will oversee day-to-day shipping operations, manage impactful logistics projects, develop strong vendor relationships, and provide exceptional customer service across the company. If you are ready to help redefine the way entertainment is delivered and experienced around the globe, we want to hear from you.

Requirements

Minimum 10 years in Film/TV production logistics, preferably within entertainment-focused shipping companies.
Strong knowledge of logistics and supply chain management, including import/export compliance and customs procedures.
Experience in developing and managing external supplier relationships, including partnerships with international freight forwarders and integrated carriers (e.g. UPS, Fedex, DHL, etc.).
Basic understanding of trade compliance, ATA Carnet, and Dangerous Goods.

Nice To Haves

Extremely detail-orientated and highly organized.
Excellent verbal and written communication skills.
Demonstrated customer service experience is essential for this role.
Occasional on-site visits to local vendors, warehouses, and production offices may be required.

Responsibilities

Collaborate with cross-functional partners to plan and manage all aspects of logistics, warehousing and transportation, both domestically and internationally.
Lead and manage complex, unconventional logistics projects to support studio and production needs.
Provide accurate quotes, status updates, shipment bookings to ensure timely and reliable delivery of goods globally.
Must be adaptable and tailor support to meet the unique needs of both internal and external stakeholders.
Work closely with the Trade Compliance team to ensure all logistics requests adhere to each country's unique regulations, including customs, and other government agencies.
Possess experience and an understanding of correct packing protocols for shipping sensitive, fragile, and hazardous materials.
Process logistics requests efficiently in a fast-paced, high-pressure environment.
Develop and maintain strong relationships with logistics vendors and freight forwarders.
Continuously support and improve the vendor management program, such as covering workflows, SOPs, KPIs and providing ad hoc feedback.
Identify and implement best practices to scale logistics operations for Netflix's growing studio presence.

Benefits

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
We also offer paid leave of absence programs.
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
Full-time salaried employees are immediately entitled to flexible time off.

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