Specialist - Player Services VIP FT

Bally's ChicagoAtlantic City, NJ

About The Position

Supports high-end players during visits to the property.

Requirements

  • Outstanding public relations skills and outgoing personality.

Responsibilities

  • Coordinates check-in and check-out times with Marketing, Tour Escorts and luggage delivery and pick-up schedules.
  • Ensure that all rooms are cleaned by Housekeeping before issuing keys.
  • Responsible for posting charges, settling folios for individuals, groups, and due outs, communicated through Housekeeping.
  • Receives cash, checks and credit cards in payment, obtaining proper approval and authorization.
  • Maintains an operating bank, renders bills and issues change.
  • May perform limited Total Rewards duties, including issuance of promotional amenities, redemption of coupons and issuance of replacement cards.
  • Promotes Bally’s Entertainment and acts in a professional and courteous manner.
  • Exhibits a positive, outgoing personality.
  • Other duties as assigned.

Benefits

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts
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