Specialist, Payment Posting

Revology•Batesville, IN

9d•Hybrid

About The Position

The Payment Posting Specialist is responsible for the accurate, timely and efficient posting of payments, adjustments, and remittances to client accounts across multiple patient accounting systems. This role is essential to maintaining accurate A/R reporting and ensuring optimal revenue cycle performance. An effective Payment Posting Specialist is detail-oriented, organized, and committed to accuracy, thriving in a fast-paced environment.

Requirements

3+ years of healthcare payment posting or related revenue cycle experience.
Knowledge of and/or experience with ERAs, EOBs, and common payer payment and denial codes.
Strong numerical accuracy and attention to detail.
Ability to work independently to accomplish goals in a dynamic environment.
High school diploma or equivalent required; bachelor’s degree or equivalent experience preferred.
An aptitude for problem-solving, patience and flexibility while working in the complex industry of healthcare revenue cycle.
Ability to comfortably navigate a technology-focused setup to efficiently complete assigned work (multiple monitors + several applications open simultaneously).
Internet capability must be a high-speed internet connection of 40 Mbps speeds or greater.
Must be able to perform physical activities, such as, but not limited to: moving or handling (lifting, pushing, pulling and reaching overhead) office equipment and supplies weighing 1 to 25 lbs. unassisted. Frequently required to sit for extended periods during the workday. Manual dexterity and visual acuity required. Must be able to communicate effectively on the telephone and in person.
Candidates must be legally authorized to work in the United States without sponsorship.

Responsibilities

Accurately post electronic and manual payments, denials, and adjustments from ERAs/EOBs into designated patient accounting system(s).
Reconcile daily deposits against posted transactions to ensure all payments are balanced and discrepancies are resolved promptly.
Identify and correct posting errors, including misapplied or duplicate payments.
Process patient payments received through lockbox services, online portals, or client locations (sources may vary by client).
Process, scan, and distribute incoming mail and correspondence.
Responsible for printing and mailing insurance claims and additional correspondence as needed.
Maintain a high level of accuracy while adhering to established posting workflows, internal controls, and audit requirements.
Communicate discrepancies, missing documentation, or unclear remittance information to leadership in a timely manner.
Consistently meet or exceed established productivity and quality standards.
Efficiently navigate several computer applications simultaneously; document all actions taken in appropriate Revology and/or client systems.
Comply with and uphold all compliance requirements with the utmost regard to protect patient privacy and confidentiality.
Stay curious, kind and contribute positively to the Revology culture. The health + harmony of the team is everybody’s responsibility at Revology.