Specialist, Payment Operations - Mailroom

Santander • Tuckerton, NJ

3d • Onsite

About The Position

Specialist, Payment Operations - Mailroom Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: This position is onsite in Tuckerton, PA The Specialist, Payment Operations is responsible for supporting processing of payments and related activities, and is an integral part of the Payment Operations team. Supports processing of payment transactions and related activities. Reports issues of concern or matters of potential loss to Manager. Provides exceptional customer service to both internal and external customers. Adheres to Privacy Policy, Code of Ethics and follow all policies and procedures relative to Consumer Compliance laws and regulators and best practice recommendations. Processes / reconciles transactions related to product/functional area.

Requirements

• Bachelor's Degree or equivalent work experience: Accounting, Business Administration, Economics, Finance, Mathematics or Statistics. - Required.
• 3+ Years In same or similar role. - Required.
• Ability to effectively communicate both orally and written with customers, team and management.
• Ability to calculate figures and amounts such as interest, percentages and volume.
• Adequate knowledge of MS Office: Word, Excel, Outlook, PowerPoint.
• Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments.
• Developing knowledge of cash management industry, including systems, products and services.
• Ability to perform multiple tasks in a fast-paced environment.
• Solid organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

Responsibilities

• Supports processing of payment transactions and related activities.
• Reports issues of concern or matters of potential loss to Manager.
• Provides exceptional customer service to both internal and external customers.
• Adheres to Privacy Policy, Code of Ethics and follow all policies and procedures relative to Consumer Compliance laws and regulators and best practice recommendations.
• Processes / reconciles transactions related to product/functional area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees