Specialist, Loss Control (Construction)

Nationwide•Oregon, OH

43d

About The Position

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier. Our Risk Management & Client Solutions organization has over 100 Risk Management associates and technical staff. Our commercial portfolio of accounts consists of traditional, middle market and national accounts. Business segments include contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Specialist, Loss Control (Construction) who will be part of the Risk Management & Client Solutions Construction Practice Team. The person in this role will have responsibilities for WA, OR, ID and MT with some overlap into neighboring states. The qualified candidate will reside in or around the Portland or Seattle Metro areas with some flexibility to consider other areas within the territory. We are seeking an individual with insurance industry experience focused on construction risk management or commercial construction related experience focused in areas such as safety, project management or engineering to complete risk management surveys and provide ongoing consulting service to construction accounts. This position is a key resource for the evaluation of new and prospective business, contributes to the profitability and retention of current construction business, and provides consulting services to construction accounts. Construction experience/knowledge is strongly preferred. Strong relationship, marketing and consulting skills required to interact with underwriting, agents, members, managers, third parties and team members. Strong written and verbal communication skills, ability to operate a personal computer and other business equipment, prioritize work, and meet deadlines. Refer to job documentation for additional requirements. The Loss Control Services team at Nationwide contributes to the overall success of our customers' businesses operationally and financially, and we learn and grow with them. If you thrive in an environment where you can apply your expertise and experience to help business partners be successful, this could be the job for you! As a Loss Control Specialist, you'll consult and provide risk control services to a large portfolio of complex accounts within a line of business, influencing profitability and retention and creating a valued customer experience within a collaborative environment. We'll count on you to help determine effective controls, make improvement recommendations and differentiate classes of business. You'll have the opportunity to make a difference for our customers and company as you build and grow internal and external relationships, while continually growing your skills and expertise.

Requirements

Strong relationship, marketing and consulting skills required to interact with underwriting, agents, members, managers, third parties and team members.
Strong written and verbal communication skills, ability to operate a personal computer and other business equipment, prioritize work, and meet deadlines.
Bachelor's degree in safety, science, engineering, fire protection or construction management preferred.
Five to 10 years of commercial loss control or related experience preferred.
General knowledge of safety and risk management practices and principles, including regulatory (Occupational Safety and Health Administration [OSHA], Department of Transportation [DOT], etc.) and national consensus standards (NFPA, etc.) preferred.
Understanding of the commercial insurance business process and the fundamental role of loss control in that process.
Good verbal and written communication skills to interact with all levels of internal and external contacts.
Must possess a desire to learn, grow and develop skills.
Ability to prioritize work and time.
Ability to operate a personal computer and learn/use applicable systems.
Must be able to climb, stoop, bend, balance on various heights, crawl and lift 50 lbs, use PPE when required and conduct physical site surveys in inclement weather and physical environments.
Must have a valid driver's license with satisfactory driving record in accordance with Nationwide standards.

Nice To Haves

Construction experience/knowledge is strongly preferred.
There is an expectation of progress toward a professional designation, such as Associate Safety Professional (ASP), Certified Safety Professional (CSP), Associate in Risk Management (ARM) and others.
Associates must acquire all required state certifications.

Responsibilities

Provides risk management services for a large portfolio of complex accounts to influence profitability and retention. Creates and recommends service objectives based upon customer goals, risk assessment results and loss analysis.
Meets with customers to identify hazards and exposures by conducting risk assessments to determine the effectiveness of controls and identify technically sound recommendations for risk improvement. Assigns an appropriate line of business rating based on professional judgment and company guidance.
Researches customer operations, industry and technical information to prepare for site surveys, service work, meetings, presentations and projects.
Builds the technical acumen to become a subject matter expert for a single line of business or practice.
Builds and maintains strong relationships with customers, business partners, agents. Functions as an ongoing resource and contact person with a high level of expertise.
Consults with customers, providing observations, solutions and support to meet business needs. Creates and recommends service objectives based on customer goal assessments and loss analysis. Identifies service opportunities based on loss trends and other data.
Communicates technical information effectively both verbally and in writing through preparation of technical reports in a state-of-the-art workflow environment.
Interacts with internal and external customers, leadership, peers and subject matter experts in a collaborative environment to gather and share information that helps our customers succeed.
Performs and coordinates technical training for internal and external customers.
Actively participates in career development activities and training.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire