Specialist, LincSmart Integrations

Lincoln Financial • Radnor, PA

19d • Hybrid

About The Position

We are excited to bring on a Specialist, LincSmart Integrations to join our Workplace Solutions organization.

As a Specialist, LincSmart Integrations, you will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge. You will perform and support the integration of customers systems using Lincoln Financials' API capabilities. You will collaborate with internal/external stakeholders to coordinate activities, facilitate API integrations, and test and validate API solutions.What you'll be doing

Requirements

• 1 - 3+ Years of experience in operations and/or insurance/benefits directly aligned to the specific responsibilities of this position.
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

Nice To Haves

• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
• Confident, comfortable communicator with strong written and verbal communication skills.
• Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.

Responsibilities

• Manage and deliver on low complexity API integrations and ensures that the internal/external clients' overall service needs are satisfied and achieve the business and profitability objectives.
• Review clients' plan designs and documents to determine tasks needed for successful API integrations.
• Act as a liaison between internal resources and third-party vendors to ensure all stakeholders understand optimal setup to successfully integrate customers' platforms with Lincoln's systems.
• Administer data collection sessions with third party vendors to compile all API integration requirements, details, and intricacies.
• Collaborate with internal resources to test and validate technical designs & capabilities intended to improve API solutions.
• Offer support and collaboration during planning meetings, assists with case positioning & proposals, and supports the preparation for finalist sales presentations.
• Leverage and apply foundational knowledge of API integrations and data mapping processes to effectively communicate with technical teams and troubleshoot integration issues.

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees