Specialist, Insurance Agency Administration

AAA Mid-Atlantic•Lexington, KY

19h•Hybrid

About The Position

AAA Club Alliance is seeking an Insurance Agency Administration Specialist. This role is responsible for ensuring timely and accurate account analysis and reconciliations, maintaining accounting data through manual and electronic routines, and managing subsidiary records for revenues receivable, account current, and payables. The Specialist will also train associates on accounting functions and procedures and administer Agency compensation plans across ACA regions. AAA Club Alliance represents nearly 7.4 million members across 13 states and Washington, D.C., and is committed to fostering a supportive and engaging work environment where associates can grow their careers.

Requirements

Associate’s degree or equivalent in Accounting or related field.
2 – 3 years of experience in an automated accounting environment.
Numerical skills accuracy.
Proficiency in the use of PC based spreadsheets, word processors and databases.
Basic accounting principles.
Effective oral and written communication skills to enable constructive interaction with others.

Responsibilities

Reconcile assigned insurance company receivables on a monthly basis in accordance with departmental standards and report all potential problems with proposed corrective action to supervisor.
Prepare and format commission statements for upload into Agency Management System.
Review and release exceptions from upload/download items.
Reconcile and balance carrier statements within the prescribed month end deadlines.
Review and compile monthly payables for sub producer network and partner clubs, including supporting documentation for monthly deposit of commissions paid.
Upload and deposit insurance carrier premium payments for multiple sweep accounts.
Maintain detailed depository recording by carrier for all insurance premium and commission deposits received.
Work closely with both internal departments and external carriers in problem resolution to ensure adherence to operational procedures.
Devise and recommend new processes and procedures to improve efficiencies as needed.
Assist with departmental month and year-end closing processes including Agency Management System accounting module journal entries and electronic interface to the corporate accounting department for General Ledger entry.
Balance sub-systems to ensure timely and accurate posting of all financial data.
Coordinate premium payment research between retail offices and operations’ centers and the various agency carriers.
Review transmission logs to safeguard agency against earned premium charges and potential Errors and Omissions claims.
Coordinate all chargeback research with agency managers as appropriate and notify agency administration of potential losses.
Complete special projects, assist throughout the department as needed and perform as backup for month end closing process.
Train and cross-train personnel to ensure adherence to established procedures and deadlines.
In the absence of the Supervisor, oversee activities of agency administration staff to ensure all reconciliations are completed according to department guidelines with controls operating properly and coordinate the activities to ensure the accurate preparation, depositing, recording, transacting and posting of the insurance agency premium, revenue receipts and expenses to the corporate general ledgers adhering to strict deadlines.
Prepare accurate monthly reports for senior management within prescribed timeframes and respond to ad hoc financial and sales analysis report requests as needed.
Ensure accurate and timely variable compensation and commission payments to sales associates.
Respond to all compensation inquiries from sales associates in a timely and professional manner.
Study previously established procedures and make process improvements recommendations to Supervisor.

Benefits

Competitive annual salary, dependent on experience
Annual Bonus + Annual Merit Increase Eligibility
Hybrid schedule (3 days on-site weekly)
Comprehensive health benefits package
3+ weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Free AAA Premier Membership
Health & Wellness Program
Health Concierge Service
Life Insurance
Short Term/Long Term Disability
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Continual learning reimbursement up to $5,250 per year