Specialist I, Separately Managed Accounts

SEI1GLOBAL•Upper Providence Township, PA

12d•Hybrid

About The Position

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Separately Managed Accounts (SMA) team. Our primary goal is to provide exceptional accounting and administration servicing for our clients’. As a Specialist, you are the face of our quality control and excellence deliverables by serving as the official record keeper of account level data. What you will do: Create, run, and maintain quality control reports for the SMA department. Maintain operations procedure documentation. Review, validate and reconcile pending and/or processed corporate actions on a daily basis. Manage complex operational and settlement issues. Identify and communicate trade discrepancies and trade fails with brokers and custodian banks to resolve account discrepancies. Ensure all established processing procedures and controls are completed accurately and timely on a daily basis. Collaborate with internal clients (primarily operations teams within SMA) via email and in person in a professional and accurate manner and provide backup support when needed. Works with team and manager to identify root cause analyses to correct and/or prevent deviations in processes and workflows, researches & resolves areas of risk, and create processes to mitigate that risk. Develop and process controls for enhancements to current quality control process. Act as a resource to other departments to resolve operational related inquiries. Participates in special projects as assigned by supervisor and/or department manager We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.

Requirements

BS/BA degree in accounting, finance, business or related field, or the equivalent work experience.
2 years experience in financial services, investment industry; separately managed accounts experience.
Intermediate skills in Microsoft Excel.
Advanced knowledge of Fiserv APL (specifically trading tools).
Strong analytical, problem-solving, organizational, communication and meticulous attention to detail
The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
Strong customer service skills as you will be communicating daily with your clients and other service providers.

Nice To Haves

A drive to broaden one’s knowledge of the financial services industry by learning new concepts A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
Ability to multi-task and prioritize daily workload.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.
Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business. As a specialist, you will be referred to as a subject matter expert in key areas.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

Responsibilities

Create, run, and maintain quality control reports for the SMA department.
Maintain operations procedure documentation.
Review, validate and reconcile pending and/or processed corporate actions on a daily basis.
Manage complex operational and settlement issues.
Identify and communicate trade discrepancies and trade fails with brokers and custodian banks to resolve account discrepancies.
Ensure all established processing procedures and controls are completed accurately and timely on a daily basis.
Collaborate with internal clients (primarily operations teams within SMA) via email and in person in a professional and accurate manner and provide backup support when needed.
Works with team and manager to identify root cause analyses to correct and/or prevent deviations in processes and workflows, researches & resolves areas of risk, and create processes to mitigate that risk.
Develop and process controls for enhancements to current quality control process.
Act as a resource to other departments to resolve operational related inquiries.
Participates in special projects as assigned by supervisor and/or department manager

Benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

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