Specialist, eRetail - Fragrance & Beauty

CHANEL • New York, NY

28d • $61,400 - $90,000 • Hybrid

About The Position

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About the role: CHANEL is now hiring a Specialist, eRetail- Fragrance & Beauty. You are an energetic, independent, and curious self-starter to join our Fragrance & Beauty (F&B) eRetail Team based onsite in New York City. The ideal candidate will play an important role in assisting our e-business planning and execution with key Retailers. You will act as the operational backbone of our digital business, owning the end-to-end trafficking and delivery of creative assets to our retail partners. This role interfaces with internal and external teams – both domestically and internationally – and is a key support partner for Marketing, Media, Artistic Direction, Global E-Retail, Planning, and Legal. Your goal is to ensure that the strategic vision, defined by Senior Managers (.com Account Owners), is executed flawlessly on the digital shelf—on time, to spec, and without friction. Our ideal eRetail Specialist candidate will have a minimum of 2 years of experience in eBusiness, Marketing, Planning, or Business Development with a passion for details, collaboration, digital strategy, and working on a fast-paced multi-faceted team. What impact you can create at CHANEL: As this space evolves, we need dedicated strategy and goals to ensure the appropriate development and execution of media and marketing plans for the brand experience, operational effectiveness, and conversion. To do so, we require a dedicated eRetail Specialist, with a focus on operational excellence and managing asset deliverables.

Requirements

• Demonstrated strength in time-management, reliability, organization, and detail-orientation
• Proven experience working in Excel, Smartsheet (or similar), and Power Point required
• Strong workflow and prioritization skills
• Willingness to learn, stay curious and contribute ideas to support the greater team
• Solid cross-functional relationship-building and project management skills
• Highly self-motivated, with ability to manage-up as needed
• Minimum of 2 years of experience in eBusiness, Marketing, Planning, or Business Development
• Hybrid Weekly Schedule: 3 Days in office in New York City required
• Bachelor’s Degree strongly preferred

Nice To Haves

• Experience interacting with retailers preferred
• eBusiness, web & PowerBi experience preferred

Responsibilities

• CREATIVE ASSET PROJECT MANAGEMENT Support eRetail calendar maintenance for assigned Retailers with site exposure, relevant dates and campaigns, tracking all live dates, asset deadlines, and campaign windows to ensure no opportunities are missed
• Own project management timelines and deliverables for creative asset planning. Manage the delivery and internal routing of campaign placements between internal (local Creative, Marketing, PR) and external teams for assigned Retailers
• Support Senior Managers in kicking-off Asset Plans
• Understand and reference Global guidelines as needed to support the team’s exploration of new opportunities
• CROSS-SITE EXCELLENCE Support Senior Managers in daily site/spot checks during needed coverage moments
• Conduct rigorous quality assurance (QA) on retailer sites. proactively identifying broken links, missing assets, or incorrect copy and escalating to vendors/retailers for immediate resolution
• Support Senior Group Director in managing external vendor for automated monitoring of eRetail sites in US
• Support BTF content delivery across .coms as the primary user; responsible for uploading, auditing, and pushing "Below the Fold" (BTF) content to retailer .coms to ensure product detail pages are launch-ready
• Manage the day-to-day operations of review seeding and sampling programs, ensuring inventory is secured and technical integration is functioning
• Support Sampling operations
• STRATEGIC SUPPORT & CROSS-TEAM COLLABORATION Support 360 launch brief inputs across accounts
• Support team in conducting on-going competitive landscape research and analysis to help identify gaps/opportunities/best practice
• Maintain a monthly scorecard tracking Asset Delivery Timeliness and Live Site Experience

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level