Coordinator, Fragrance Merchandising

Richemont • New York, NY

1d • $30 - $35

About The Position

The Merchandising Coordinator for Fragrance at Cartier North America will play a vital role in ensuring the smooth and efficient flow of fragrance products to all commercial channels, including Retail, Wholesale, and E-commerce. You will be the central point of contact for stock support, order processing, and product availability inquiries, contributing directly to the success of the Fragrance business.

Requirements

• Bachelor's degree preferred
• 2-3 years of experience in merchandising, supply chain, or operations related role, preferably in the luxury goods or fragrance industry
• Proficiency in Excel, Word, PowerPoint
• Strong interpersonal and communication skills
• Customer Service focus
• Fast learner
• Organized and capacity to work in the details
• Flexibility and reactivity
• Motivated individual able to work independently and as a team player is required.
• Strong organizational skills with excellent time management and decision-making skills
• Ability to work additional hours as needed.
• Passion for the fragrance industry and the Cartier brand.

Nice To Haves

• SAP experience is a strong plus
• Power BI experience is a strong plus
• Knowledge of Fragrance is a plus
• Knowledge of Wholesale business is a plus

Responsibilities

• Distribution to the Network Responsible to ensure all distribution of fragrance sellable/ nonsellables to Retail, Retail Partners and Ecommerce.
• Manage all wholesale order processing to Retail Partners.
• Ensure orders are processed timely and meeting all partner deadlines.
• Investigate any order issues to ensure no disruptions to the business.
• Work with commercial to be aware of all partner guidelines and communicate to Logistics to ensure smooth distributions.
• Interact with boutiques regarding stock availability; sold orders, and all other requests.
• Anticipate any delivery lead-time deviation and communicate it accordingly.
• Responsible for responding to all Networks questions as a key operational contact for them (product availability, special orders, deliveries, etc).
• Process all nonsellables distributions to the network, working within Marketing budget, and keeping track of all allocations.
• Support to Business Liaise with International Operations team for stock requests, stock allocation, shortages, returns, reallocations.
• Place Purchase orders.
• Maintain strong relationships with Marketing and Commercial Fragrance teams.
• Communicate on stock updates in partnership with the Fragrance Planning Manager
• Help fulfill stock needs for NA Ecommerce to support sales trend
• Support process for returns from partners, DIFs, partner chargebacks, monitoring to stay within guidelines
• Stock Management Partner with Logistics teams within our warehouses to facilitate product flow, track shipments and prioritize deliveries.
• Handle inbound and out-bound product flows (i.e. returns (RTV’s)) and other stock reduction/maximization actions.
• Work with boutiques and central teams to solve claims (quality, transport or logistics issues).
• Support PR & Celebrity teams stock needs.
• Support with FOC requests.
• Continuous Improvement of Processes.
• Strong relationships with Planning to discuss target stock/assortments and assist with all stock execution.
• Contribute to improving ways of working with internal teams.
• Support process optimization and projects.
• Assist with administrative functions.

Benefits

• Employee wellbeing is a top priority at Richemont.
• We offer a comprehensive benefits program to support employees and their loved ones.
• Our core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level