SPECIALIST- CROWD CONTROL

Hard Rock International (USA), Inc.•Mettler, CA

5d•Onsite

About The Position

This position is responsible for making sure patrons are not acting aggressively or destructively, and to protect staff, property and equipment from damage. The ideal candidate must be able to determine what to do quickly before a situation gets out of control and use his/her problem-solving skills to resolve all issues.

Requirements

High school diploma.
5 to 7 years of proven experience as a Bouncer or similar.
Must be at least 21 years of age.
Refined crowd management and problem-solving abilities.
Unrivaled observational and conflict management skills.
Capacity to be stern, as required.
Excellent verbal communication abilities.
Physically agile with impeccable reflexes.
Surveillance skills and detail orientation.
Integrity and professionalism.
Possess great physical stamina.

Nice To Haves

Formal civilian-related security training is preferred.

Responsibilities

Maintain orderliness and etiquette in all applicable vicinities.
Observe for signs of crime or disorder and investigate disturbances.
Act lawfully in direct defense of life or property.
Face difficult situations, including physical and verbal altercations, shootings and theft.
Escort unruly patrons outside of establishment when needed.
Use problem-solving skills to handle disagreements and/or to resolve any problematic issues.
Determined when situations warranted police intervention and cooperated with officers upon their arrival.
Protect company’s property and staff by maintaining a safe and secure environment.
Complete an incident report for any verbal or physical altercations, entry or attempted entry of terminated staff or unwelcome guests, accidents/injuries, or other.
Other duties as assigned.