Specialist, Conversion Rate and Experimentation

Pandora • New York, NY

1d • $93,000 - $115,000

About The Position

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.
About the Team:

The Conversion Rate and Experimentation Specialist is responsible for driving incremental conversion and revenue growth for the Canadian business through disciplined experimentation and data-led optimization. This role owns the identification, prioritization, and execution of testing initiatives across the digital customer journey, with a focus on resolving friction points and unlocking high-impact growth opportunities.
The role balances hands-on deployment of tests with strategic oversight of the testing roadmap, ensuring efforts remain focused on the highest-value opportunities. The Conversion Rate and Experimentation Specialist will also serve as a key partner to global teams, influencing testing priorities and surfacing local business needs to shape broader experimentation strategies.

Requirements

• Ideally a bachelor’s degree; open to candidates with an associate degree coupled with strong relevant experience.
• 2–5 years of experience in an experimentation‑focused program, with hands‑on proficiency in A/B testing and personalization platforms such as Monetate, Optimizely, or similar tools.
• Background in retail, fashion, or FMCG industries, with a strong understanding of consumer behavior and digital performance metrics.
• Experience working within a global or highly matrixed organization, collaborating across markets and cross‑functional teams.
• Strong data orientation with experience using analytics to drive decision-making and prioritization
• Deep understanding of digital customer behavior, shopping journeys, and conversion drivers
• Demonstrated experience in testing, experimentation, and optimization within an e-commerce or digital environment
• Strong bias for action with the ability to turn insights into execution quickly and effectively
• Proven ability to synthesize complex data into clear insights, actions, and recommendations
• Experience working cross-functionally with teams such as Product, Marketing, UX, Technology, and Analytics
• Ability to operate in a matrixed organization, balancing influence, stakeholder input, and prioritization
• Highly focused and disciplined, with the ability to stay aligned to core objectives and avoid reactive “chasing”

Responsibilities

• Own and execute the Canadian testing and optimization roadmap with a clear focus on incremental conversion and revenue growth
• Leverage quantitative and qualitative data to identify the highest-impact opportunities across the customer journey
• Design, deploy, and analyze A/B and multivariate tests, ensuring methodological rigor and actionable outputs. Conduct thorough test analysis to identify wins, iterations, and next steps
• Identify customer friction points and develop test-based solutions to address them
• Translate test results and behavioral insights into clear recommendations, next steps, and business actions
• Influence global partners by clearly articulating Canadian market needs, priorities, and test learnings
• Balance tactical execution of tests with strategic recalibration of priorities based on performance and learnings
• Operate effectively under influence, incorporating cross-functional inputs while maintaining focus on core objectives
• Manage multiple stakeholders and workstreams without losing clarity or momentum

Benefits

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level