Specialist, Construction Projects and Center Improvement

the USO•Arlington, VA

11h•Onsite

About The Position

Specialist, Construction Projects and Center Improvement is responsible for supporting the organizations overall construction life cycle process for both land and ship-based center locations as well as the multi-year project pipeline. The role will also support center enhancement projects and customer experience.

Requirements

Bachelors Degree in Business Administration or related field.
3-5 years work experience in a program support or construction role.
Ability and willingness to work non-standard work hours, including evenings, weekends and holidays.
Strong interpersonal and customer service skills.
Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency using computers and electronics equipment.
General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and social media platforms.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
Ability to handle confidential information with tact and poise.
Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational and constituent needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid drivers license.
Must be a strong advocate of the USOs mission.

Nice To Haves

Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
Interior design experience preferred.

Responsibilities

As directed by leadership, support full life cycle of construction process for new centers (including ship-based centers), center refurbishments, and renovations across the organization.
Support center enhancement projects including furniture replacement and overall look and feel in accordance with the USOs design principles.
Document and track customer experience enhancements in accordance with USO design principles and impact data.
Organize and track development of multi-year pipeline of facilities projects, including planned new locations, renovations and refurbishments across the organization.
Oversee standardized process, policies and templates for the project lifecycle, to include design and look/feel to enhance customer experience.
Review, research, and provide administrative support for Construction Business Cases for new centers, refurbishments, and renovations; provide guidance on budgeting and timeline.
Support execution of MOAs/MOUs.
Support accounting requirements for associated vendors including Construction Firm, Architect, and MEP for all projects.
Support procurement requisitions for construction projects, including necessary contracts, quotes and competitive bids.
As directed, support construction project procurement process and ensure that design and furniture/equipment purchases are in line with USO Center Guidelines.
Facilitate communication flow between Construction Firm, General Contractors, Vendors and USO Regional/Local teams where project is located.
Other duties as assigned.