Specialist, Category - General Merchandise

Pilot Company•Knoxville, TN

About The Position

The purpose of this job is to manage the day-to-day relationship with the primary food service wholesale partners and to support the inventory management system by serving as a liaison between multiple cross-functional teams.

Requirements

Ability to apply critical thinking and situation analysis skills to troubleshoot and resolve issues
Excellent organizational and time management skills
Ability to prioritize
Excellent written and verbal communication skills
Ability to communicate effectively with all levels of the organization and with a diverse work team
Ability to work in a fast-paced, dynamic environment

Responsibilities

Strengthen store operations by researching and solving process issues for the inventory management system
Establish and maintain ongoing communication between the Category, Field Merchandising, Field Operations, IT, and Development teams in support of the inventory management system
Collaborate with the Deli Category management team for new item and promotional program set-ups
Resolve operational matters related to order and delivery, as well as day-to-day activities involving food service wholesalers
Manage merchandising projects from concept to implementation, (e.g.,new product initiatives, vendor set-ups, in-store programs and services)
Support and coach Category Managers with the utilization of the inventory management system and associated processes
Review and approve appearance level change requests related to placement or inventory levels made by field operations
Run database queries and distribute weekly and monthly inventory management system performance reports
Set up new store order entry access in the inventory management system
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned