Specialist, Business Information (Telematics)

Nationwide

9h•Remote

About The Position

Data drives today’s insurance industry and every one of our business units. How we manage that information is an important component to our success, which means that our Business Information associates are at the center of effectively gathering, organizing and delivering the data necessary to make key decisions across Nationwide. If you're tech savvy, pride yourself on high-quality work with exceptional accuracy and have the confidence to gather the right information and make recommendations this might be the job for you! As a Specialist, Business Information, you will partner with internal customers to identify data and information needs, and use of information to aid them in making business decisions. We'll count on you to identify and apply appropriate research methodologies that will provide the information needed in an understandable format. You may also be called on to lead analysts or as a subject matter authority. You may also be asked to plan and support information project needs, special reporting, and new technology.

Requirements

Undergraduate studies in business, insurance, mathematics or related field.
Six years experience in a business information analysis role, or similar business related position that involves analysis, problem solving, planning, coordinating and organizing.
In-depth knowledge of business information analysis concepts, data mining, various data sources insurance policies and procedures, customer service concepts and practices.
Verbal and written communication skills for interaction within the functional area, information documentation and report formulation.
Ability to understand business information needs and to analyze data requests.
Ability to work under tight time constraints.
Ability to effectively operate a personal computer with business software applications for data import/export, manipulation, reporting and analysis.

Nice To Haves

Prefer degree or professional insurance coursework.
Familiarity with product terminology, processes, regulatory and compliance issues is desired.

Responsibilities

Functions as the expert in data extraction from databases, tables, data warehouses, and other sources
Observes customer operations and proactively presents recommendations that will assist customers in making decisions regarding their operations.
Develops, produces and maintains ad hoc and custom reports.
Figures out the level of information analysis needed based on customer needs and data availability.
Uses various data access tools to pull information for reports and analysis.
Maintains the integrity of information in internal data bases.
Using statistical analysis, identifies gaps in the data presented and makes recommendations for data maintenance.
Retrieves data from internal and external sources and data files in order to keep internal databases current and usable.
Exports information to external sources.
Identifies appropriate information and analysis to be shared with customers.
Shares reports and information with appropriate area of the company as assigned.
Supports the research, analysis and presentation of information by: monitoring external sources, creating custom reports, compiling and summarizing information, producing supporting documentation and exhibits, and verification of information received from external sources.
May maintain personal computer hardware. and software.
Assists other associates with preparation of reports and use of information systems, software and related sources of information.
Trains other users on report preparation and data base access.
Leads special projects, and serves as point of contact for projects.
Presents actionable recommendations , presentations, reports, and documents to help with the use of the information.
Monitors, reviews and analyzes the external environment to support the research and analysis done with data extracted form internal sources.
Presents and discusses these findings with customers.
May perform other responsibilities as assigned.
Develop and optimize complex SQL queries to extract, transform, and analyze large datasets from relational databases.
Utilize Python for data cleaning, statistical analysis, and automation of reporting workflows.
Create interactive dashboards and visualizations using tools like Power BI or Tableau to present actionable insights.
Translate technical findings into clear, business-focused presentations for stakeholders and leadership teams.
Partner with cross-functional teams to identify opportunities for data-driven process improvements.
Document SQL scripts, Python code, and reporting methodologies to ensure knowledge sharing and reproducibility.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire