Specialist Adoption Architect 3

Red River

10d

About The Position

Red Hat’s Technology Sales & Adoption team seeks a highly energized and self-motivated technical expert to reduce the time to value and optimize customer outcomes, enabling customer adoption of Red Hat products and technologies. Leveraging an engagement-based delivery model, you will work with customers adopting Red Hat platforms, including OpenShift [running on-prem or cloud hyperscalers] OR [Ansible] OR [RHEL]. You will assist customers with integrating Red Hat products in their enterprise IT environments, supporting the migration of application workloads, and collaborating across functions to identify and overcome technical and organizational blockers to adoption.

Requirements

• Deep expertise in application migration and development in container platforms.
• Deep experience building and deploying applications using modern CI/CD pipelines and DevOps practices.
• Experience with Kubernetes and containers-based platforms such as OpenShift.

Nice To Haves

• One or more of the following is a plus
• Experience with customer/tenant onboarding onto an Enterprise Platform-as-a-Service environment
• Experience with breaking down communication and culture barriers between Operation and Development teams
• Work with Backstage, Red Hat Developer Spaces, or similar common developer IDE deployments.
• Experience with management, logging and observability products and solutions.
• Knowledge of virtualization technologies for application deployment and operations like VMware vSphere, KVM, etc.
• Experience with programming languages such as Java, C#, Python, Go, or Ruby.
• Experience with development technologies similar to Spring Boot, Node.js, JBoss EAP, JakartaEE, OpenJDK, and Quarkus.
• Experience with enterprise application integration technologies similar to Fuse (Camel), API management (3Scale), and AMQ Streams (Kafka).
• Experience with on-premise and data center installations, including compute, storage, networking
• Understanding of broader enterprise architecture requirements that will affect application platforms such as cyber security, compliance/policy, and the broader enterprise IT and applications landscape.
• Experience or certification with any public cloud provider.
• Any Red Hat certification.

Responsibilities

• Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products.
• Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices.
• Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources.
• Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption.
• Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes.
• Ability to lead and deliver consultative type customer-facing engagements
• Extensive experience working in enterprise software and Software-as-a-Service (SaaS) from a development, engineering, support or Quality Assurance (QA) perspective
• Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)
• Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely
• Demonstrable presentation and facilitation skills
• Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately delivery on customer outcomes
• Willingness to travel within the region, visit customers and partners, attend conferences and other events

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees