Specialist Account Manager Connected Communities

AT&T•Greenville, NC

14d•$52,000 - $78,000

About The Position

Overall Purpose: Strategically develop and direct programs that enhance sales initiatives, optimize operational processes, and support field efforts to achieve revenue targets and market growth. Responsible for driving business growth by building and maintaining strategic relationships and ensuring exceptional customer experience. This role focuses on increasing product adoption and market penetration through targeted sales strategies and the execution of engaging on-site events. Serve as a trusted advisor and primary point of contact who fosters long-term partnerships and achieves sales objectives within the assigned territory. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Relationship Development& Management: Act as the primary point of contact for property managers, leasing staff, and decision-makers within the assigned territory. Conduct regular meetings and check-ins to understand client needs, address concerns, and identify new business opportunities. Develop and Implement Sales Programs: Create and execute sales programs that align with strategic goals, ensuring successful implementation across all channels. Cross-functional Coordination: Collaborate with marketing, product development, and customer service teams to manage and execute programs on time and within budget. Market and Customer Analysis: Conduct market research, analyze customer feedback, and gather insights to inform sales strategies. Process Improvement: Evaluate and improve existing sales processes to increase efficiency and effectiveness. Job Contribution: An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships.

Requirements

Proven sales experience, preferably in property management, real estate, or B2B environments.
Strong interpersonal and communication skills.
Ability to organize and manage multiple on-site events.
Proficiency in CRM software and reporting tools.
Goal-oriented, self-motivated, and a team player.
Bachelor’s degree (BS/BA) desired.
2+ years of related experience.
Certification is required in some areas.

Responsibilities

Act as the primary point of contact for property managers, leasing staff, and decision-makers within the assigned territory.
Conduct regular meetings and check-ins to understand client needs, address concerns, and identify new business opportunities.
Develop and execute sales programs that align with strategic goals, ensuring successful implementation across all channels.
Collaborate with marketing, product development, and customer service teams to manage and execute programs on time and within budget.
Conduct market research, analyze customer feedback, and gather insights to inform sales strategies.
Evaluate and improve existing sales processes to increase efficiency and effectiveness.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone