Special Projects Manager #W5238

State of Virginia•Henrico, VA

36d•$82,000 - $92,000•Hybrid

About The Position

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits. The Virginia Department of Social Services (VDSS), Division of Family Services is currently seeking a Special Projects Manager. This position is responsible for managing and overseeing strategic projects, contracts, and studies, while directly supporting the Division of Family Services (DFS) to foster growth and initiatives of the Strategic Operations Program. The aim is to achieve both short-term and long-term goals that ensure the permanency, safety, and well-being of children and families in Virginia. The position provides strategic operations expertise in child welfare requirements and facilitates and evaluates division-wide communication to build capacity throughout Virginia's child welfare system. A main priority of this position is to support the efforts of the Child and Family Services Review (CFSR) Performance Improvement Plan (PIP). The position provides leadership within the Division of Family Services by planning, managing, developing, interpreting, leading, implementing, and evaluating program policies and procedures, and various internal and external projects to enhance child welfare programs, collaborating with Federal, state and local agencies to improve services and ensure comprehensive delivery for children and families. Through in-depth research and analysis, the position plans, develops, recommends, and coordinates communication and capacity-building efforts for the Strategic Operations Program.

Requirements

Demonstrated experience in the administration of human services, child welfare services, and quality assurance activities.
Requires extensive knowledge and experience in child welfare programs, including child protective services, in-home/prevention services, foster care, and adoption.
Demonstrates significant expertise in business operations, data analysis, continuous quality improvement (CQI), and quality assurance activities.
Capable of leading and supporting the administrative activities of groups while navigating complex regulations, laws, and procedures.
Demonstrates the ability to work independently and establish effective working relationships with various groups, individuals, and agencies.
Proficient in managing and conducting meetings, studies, and investigations.
Skilled at understanding, interpreting, and conveying complex laws and regulations.
Experienced in developing policies and procedures, as well as identifying and analyzing problems and formulating solutions.
Demonstrates excellent oral and written communication skills, including the capability to present complex material to a diverse range of stakeholders.
Thorough understanding of the diverse needs of clients, community organizations, programs, and state and local government systems.
Skilled in problem resolution, program design and evaluation to meet service delivery goals, objectives, and outcomes.

Nice To Haves

Extensive experience in child welfare with work in a local department of social services is preferred.

Responsibilities

managing and overseeing strategic projects, contracts, and studies
directly supporting the Division of Family Services (DFS) to foster growth and initiatives of the Strategic Operations Program
achieve both short-term and long-term goals that ensure the permanency, safety, and well-being of children and families in Virginia
provides strategic operations expertise in child welfare requirements
facilitates and evaluates division-wide communication to build capacity throughout Virginia's child welfare system
support the efforts of the Child and Family Services Review (CFSR) Performance Improvement Plan (PIP)
planning, managing, developing, interpreting, leading, implementing, and evaluating program policies and procedures, and various internal and external projects to enhance child welfare programs
collaborating with Federal, state and local agencies to improve services and ensure comprehensive delivery for children and families
plans, develops, recommends, and coordinates communication and capacity-building efforts for the Strategic Operations Program

Benefits

excellent health and life insurance benefits
pre-tax spending accounts
state funded Short and Long Term Disability
paid holidays
vacation
tuition assistance
free wellness programs
state retirement plan with options for tax-deferred retirement savings including employer matching

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