Special Procedures Patient Navigator - Medical Assistant

Salud Family Health•Longmont, CO

7d•$21 - $27

About The Position

The Special Procedure Patient Navigator - Medical Assistant will perform the duties necessary to coordinate the care of the patients who undergo special procedures such as a colonoscopy, esophagogastroduodenoscopy (EGD) or Stress Test as part of the Special Procedures Program at Salud Family Health Centers. The Special Procedure Patient Navigator approaches his/her tasks in a team-based fashion that supports patients and their families in self-management, self-efficacy and behavior change.

Requirements

High school diploma or equivalent, required
Certified MA or Licensed LPN
As a participant in the Career Development Program, this position is required to obtain the industry standard credential for Medical Assisting.
Excellent verbal and written communication skills. Bilingual (Spanish) is strongly preferred.
Ability to establish effective, trusting working relationships with patients to improve coordination of patient care and reduce barriers.
Must work well with the other patient care team members.
Sensitivity to low-income and ethnic minority communities is a must.
Ability to build professional relationships with the healthcare team to facilitate and coordinate patient care
This person should have a creative way to solve problems to address patient’s barriers. ability to flourish independently and in a team environment
Excellent organizational, tracking, and documentation skills
Basic Microsoft Office skills in Word and Excel programs, ability to use electronic health record systems.

Nice To Haves

Experience with patient navigation in a cancer screening program preferred
At least one year of experience working as a medical assistant or nurse in a primary care setting preferred

Responsibilities

Provides Patient Navigation services to assist patients with appointment scheduling, preparation and follow-up for special procedures such as stress tests, EGDs or colorectal cancer screening
Determines patient eligibility in special programs and implements all Colorado Colorectal Cancer Screening Program (CCSP) requirements, attends programs calls and trainings
Completes order entry for diagnostic procedures
Enters new cases and makes adjustments to the recall list to ensure patients receive follow-up care when appropriate
Completes program data entry and reporting
Obtains prior authorizations from insurance for procedures
Obtains records from hospital and scans paperwork into eCW
Works with Medical, Dental, and Behavioral Health Providers and other staff to ensure patients receive high quality integrated healthcare
Acts as a patient advocate for our vulnerable population by ensuring that the patient is fully informed and comfortable with their visits
Works as the medical assistant with the medical providers when seeing patients in clinic.
Completes program data entry, reporting and invoicing
Follows all Standard Operating Procedures that have been defined by Salud as well as any program associated with Salud.
Follows procedures for the electronic health records system
Other duties as assigned

Benefits

Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
Low employee premiums, especially given rich benefits
$25 Primary Care Physician and Specialist Co-pays (in-network)
Low deductibles and co-insurance
Free provider visits and services at all Salud facilities
Preferred prescription pricing at Salud pharmacies
Dental PPO plan
Includes Employee Discounts at All Salud Dental Facilities
Vision
Generous vacation accrual
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
Up to 8 Paid accrued Sick Days per year
Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
Flexible Spending Accounts
Basic Life and AD&D
Supplemental Life and AD&D
Short-Term & Long-Term Disability
Accident & Critical Illness Insurance
Employee Assistance Program