Special Investigator

State of Delaware•Dover, DE

About The Position

Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement The incumbent receives and investigates complaints of abuse, neglect, mistreatment, and financial exploitation involving residents of nursing homes, assisted living facilities, neighborhood and group homes, and other residential settings. Work includes interviewing victims, witnesses, suspects, and family members, reviewing medical and other records, recording and/or recovering evidence, preparing for and testifying at civil and criminal hearings. Essential Functions Essential functions are fundamental, core functions common to positions in the class series and are not intended to be an exhaustive list of every job duty for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Conducts investigations, which includes conducting interviews to obtain confidential information, gathering evidence and documenting findings. Interviews or interrogates witnesses, complainants and others. Verifies claims of alleged or probable violations. Examines various records and documents in order to ascertain relevant information. Gathers, controls and evaluates evidence. Makes judgments after evaluating all available facts and recommends appropriate action. Interprets and applies applicable laws, rules, regulations, standards, policies and procedures. Prepares various investigative reports. Testifies before boards, commission, administrative bodies or courts. May conduct surveillance and undercover investigations. Maintains liaisons with law enforcement and rights protections agencies, including but not limited to: the police, the Medicaid Fraud Control Unit of the Delaware Attorney General’s Office, the Division of Professional Regulation, Adult Protective Services, and the Community Legal Aid Society; and coordinates investigations with such agencies as appropriate.

Requirements

10 years experience in conducting investigations as a certified police officer.
Two years experience in planning, developing, coordinating and implementing investigations.
Two years experience in determining compliance with laws, rules, regulations, standards, policies and procedures.
Two years experience in narrative report writing.
Two years experience in civil, criminal or administrative proceedings.
Two years experience in providing testimony before boards, commissions, administrative bodies, or court officials.
Applicants must be legally authorized to work in the United States.
As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).
A satisfactory criminal background check is required as a condition of hire.

Responsibilities

Conducts investigations, which includes conducting interviews to obtain confidential information, gathering evidence and documenting findings.
Interviews or interrogates witnesses, complainants and others.
Verifies claims of alleged or probable violations.
Examines various records and documents in order to ascertain relevant information.
Gathers, controls and evaluates evidence.
Makes judgments after evaluating all available facts and recommends appropriate action.
Interprets and applies applicable laws, rules, regulations, standards, policies and procedures.
Prepares various investigative reports.
Testifies before boards, commission, administrative bodies or courts.
May conduct surveillance and undercover investigations.
Maintains liaisons with law enforcement and rights protections agencies, including but not limited to: the police, the Medicaid Fraud Control Unit of the Delaware Attorney General’s Office, the Division of Professional Regulation, Adult Protective Services, and the Community Legal Aid Society; and coordinates investigations with such agencies as appropriate.