Special Events Operations Specialist

The Michael J. Fox Foundation for Parkinson's Research • New York, NY

1d • $65,000 - $75,000

About The Position

The Michael J. Fox Foundation for Parkinson's Research ("the Foundation") is seeking top talent for its Special Events Operations Specialist. Reporting to the Director of Special Events, this position plays a critical role in ensuring the accuracy and integrity of data across a growing portfolio of complex special events. This position will be responsible for maintaining real-time updates, facilitating cross-departmental communication, and ensuring information is accurately reflected in the Foundation’s CRM.

Requirements

• Proficient in database management, preferably Salesforce
• Advanced proficiency in Microsoft Excel
• Comfortable with data and analytics for special events and fundraising purposes, decision-making deftness, and the ability to problem-solve in a dynamic environment
• Ability to take initiative and incredible attention to detail
• Possess excellent time management, organization skills
• Able to work independently and as part of a team in a collaborative environment
• Enthusiasm for being a hands-on team player with aspects of event preparation
• Excellent interpersonal, written, and verbal communication skills

Responsibilities

• Work with events leads to support the management and maintenance of special events attendee and fundraising lists, ensuring all attendee updates and ticket purchases are accurately reflected across reports and translated correctly in the Foundation’s CRM in accordance with established data standards, workflows, and reporting requirements
• Partner with fundraising analytics and fundraising operations teams to support accurate and timely event-related revenue reporting by validating data inputs and resolving discrepancies within defined guidelines
• Collaborate with event and fundraising leads to ensure accurate, timely information sharing and thorough attendee data capture, including event history, soft credits, and constituent relationships by applying established CRM practices and escalating complex data issues appropriately
• Collaborate with the fundraising operations team to support event campaign setup and ongoing data integrity activities by executing defined processes and coordinating with Fundraising Operations on required updates or corrections
• Liaise with donor services and finance team to ensure accurate and timely reporting of gifts
• Work with event leads, prospecting and fundraising teams to support the development of event-specific materials, including briefers, look books, and related resources by compiling and updating information from existing sources
• Support ticketing platform through site creation, updates, maintenance, and data quality oversight to ensure accurate reporting using established templates, configurations, and approval processes and escalating system-level issues as needed

Benefits

• 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)
• Competitive dental and vision plans
• 401(k) plan with 6 percent employer contribution
• Flexible spending accounts
• Employer paid life and disability insurance
• 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4
• Flexible work environment. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.
• Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed