Special Events Greeter

Knightsbridge Capital Corporation • Greenough, MT

17d

About The Position

Paws Up Montana, America’s premier luxury ranch resort, is more than a workplace—it’s a chance to be part of something extraordinary.

The role of a Special Events Greeter is to greet and engage guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Paws Up Montana policies.

Requirements

• High school diploma, GED or vocational training or job-related course work
• Preferably6 monthsof food & beverage experience, preferably in fine dining or a resort
• Knowledge of world class hospitality and service
• Valid Food Handler’s License
• Valid State Driver’s License
• Proficient ability to multi-task and work in a fast-paced environment whileremainingorganized and prioritizing workload throughout the day
• Has a friendly and professional manner under periods of high demands and withguest, team members, and management

Responsibilities

• Welcome guests upon arrival by opening the door, introducing yourself, and addressing the party by surname when known; confirm guest name and party size when needed.
• Manage daily reservations, waitlists, and table assignments to ensure efficient service flow andoptimalseating.
• Operate and maintain the Maestro and SQL systems, including updating floor plans, pacing, guest notes, profiles, and service reports.
• Provide support to the outdoor dining team as needed tomaintainsmooth service operations.
• Escort guests to tables that are properly set according to party size and guest preferences.
• Respond promptly and professionally to guest requests and management direction.
• Ensure all menus are clean, current, and printed as needed.
• Provide a warm farewell to guests, including thanking them,assistingwith transportation arrangements when needed, andmaintaininga friendly, professional demeanor.
• Escort guests to the exit whenappropriate touphold service standards.
• Display hospitality and professionalism to our guests and team members at all times, take pride inrepresentingThe Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner
• Maintain a favorable working relationship with allResort team membersto foster and promote a positive working environment
• Alwaysmaintaina clean and neat appearance
• Perform work in a safe and high-quality manner

Benefits

• Career Development and Advancement Opportunities
• Employee Assistance Program(5 free counseling sessions)
• Referral Bonus Program(Get paid $250 to recruit)
• Carpool Reimbursement($5-$20/Day)
• Employee Discounts on Merchandise(30% on select items in our retail store)
• Employee lunch provided

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees