Special Events & Experiences Assistant

Cleveland Metroparks • Cleveland, OH

15h

About The Position

The Special Events and Experiences Assistant is responsible for executing both
internal and external events for the Cleveland Metroparks and Cleveland
Metroparks Zoo. This includes coordination with the Event Operations Manager and
Sales Manager to ensure a seamless transition into the event planning and
execution process.

Regular and predictable attendance is expected and required. All Cleveland
Metroparks employees must be prepared to work flexible schedules, including
evenings, weekends, and/or holidays as required.
Assists in end-to-end event execution of weddings, picnics, corporate
programs and special events, including room set-up, F&B, AV, vendor
load-in/out, and onsite client communications.
Uses vehicles (including vans, cars, and golf carts) to safely escort private
vehicles through crowded areas in the Zoo and throughout the Park District.
Works on special projects and assists with major Park District Events.
Travels to various locations throughout the park district to assist with park
district events including: Transporting event supplies; performs set-up
duties, assists with event; and performs tear duties.
Adheres to the Special Events & Experiences standard operating procedures and
uniform policy.

Requirements

• High School graduate or equivalent.
• Must possess and maintain a valid driver’s license.
• Strong interpersonal skills, with the ability to take direction from staff, collaborate with others, and maintain effective working relationships with employees, vendors, clients, and the general public.
• Demonstrated flexibility and responsiveness in a fast-paced, changing environment.
• Ability to confidently maneuver vehicles including vans, cars and golf carts.
• Ability to work evening and weekends in varying environments and all weather conditions.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.

Responsibilities

• Assists in end-to-end event execution of weddings, picnics, corporate programs and special events, including room set-up, F&B, AV, vendor load-in/out, and onsite client communications.
• Uses vehicles (including vans, cars, and golf carts) to safely escort private vehicles through crowded areas in the Zoo and throughout the Park District.
• Works on special projects and assists with major Park District Events.
• Travels to various locations throughout the park district to assist with park district events including: Transporting event supplies; performs set-up duties, assists with event; and performs tear duties.
• Adheres to the Special Events & Experiences standard operating procedures and uniform policy.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED