Special Events Attendant

SP Plus•Charlotte, NC

21h•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. They are the largest parking network in America, with over 23,000 employees across more than 4,000 locations in North America and Europe, and are actively reinventing parking. The company is seeking Special Events Attendants to join their team in the sports and entertainment events sector. This role offers a flexible work schedule and opportunities for career growth within a diverse and innovative company. It is presented as a potential first step in a career, working with a knowledgeable and supportive team.

Requirements

Ability to perform each essential duty satisfactorily.
Less than High School education or one month of related experience, training, or an equivalent combination of education and experience.
Availability to work special shift requirements, which may include the 3rd shift and weekends depending on a location's hiring needs.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Ability to write simple correspondence.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s.
Ability to perform these operations using units of American money.
Required to maintain a neat and clean appearance and be in complete uniform at all times.
Regularly required to stand, walk, and use hands to handle cash and equipment.
Occasionally required to sit and climb or balance.
Must occasionally lift and move up to 25 pounds.
Required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, and humid).

Responsibilities

Courteously assist customers by answering any questions they may have.
Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.
Arrive at work every scheduled day on time and in a neat and clean uniform.
Give directions and be knowledgeable of surroundings to inform customers of various locations in the city.
Control traffic at entrances and exits as needed.
Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility or Senior Manager.
Communicate debris, water, oil spills, etc., to Facility or Senior Manager.
Ability to learn each Special Event location and knowledge of requirements.
Count “bank” money at the beginning of the shift to verify starting total.
Collect cash and/or coupons and maintain security of cash.
Make change and issue receipts or tickets to customers for each transaction.
Verify shift transactions against money on hand and complete cashier shift report.