Special Event Intern

Andy Frain • Orlando, FL

41d • Onsite

About The Position

Are you ready for a unique and fast-paced paid internship experience working with a dedicated and talented team of professionals? Then consider an internship working with the Guest Services & Event Security division of Andy Frain Services. Andy Frain Services is a professional services provider (Ushers, Ticket Takers, and Licensed Security) for all of the Orlando Venues locations, including the Kia Center and Camping World as well as additional venues throughout Orlando. This is a great learning opportunity for individuals who are interested in experiencing event management firsthand. This will include exposure to ticket taking, ushering, event security officer positions, supervising, managing event staff, and scheduling. This position can count towards internship credit. JOB SUMMARY: Will assist the Orlando Venues Senior Account Manager and Event Managers in the day-to-day operation of planning and executing events at our venues. Job duties will include scheduling, preparing event day paperwork, assisting with check-in, and much more. Interns must always possess and maintain a professional image. We are currently searching for energetic, enthusiastic, organized, and articulate individuals who are interested in acquiring in-depth experience in event operations. Interns will work most events at the Kia Center and Camping World Stadium along with office days during the week. The ideal candidate for this position can work in a team environment as well as independently with minimal supervision. RESPONSIBILITIES/DUTIES: The intern will support the Guest Services / Security Department and assist with any administrative tasks required to support our operations. Projects range from planning, organizing, and executing events to hiring, training, and supporting front-line staff.

Requirements

• All interns must be college students at accredited Colleges or Universities with the ability to earn academic credit for their time spent in the internship.
• Strong computer skills required with emphasis on MS Office products (Word, Excel, Power Point and Outlook).
• Knowledgeable with standard office machines (photocopy, scanner, telephone systems).
• Experience creating spreadsheets, composing correspondence, managing, and updating databases, and creating presentations, reports, surveying, social media design and document production.
• Strong customer service orientation, exemplifying our Mission Statement.
• Ability to be a hands-on handling multiple priority simultaneously.
• Ability to facilitate progressive change, getting along with other employees, following directions, and continually improving.
• Evidence of ability to work autonomously using sound judgment working in a team-oriented management environment.
• Work with a sense of urgency when given project deadlines.
• Strong oral and written communications skills.
• Superior planning, organization, and administrative skills.
• Ability to take accurate meeting notes.
• Ability to learn new software systems and enter data quickly and accurately

Responsibilities

• Learn AFS specific scheduling, hiring and time recording programs.
• Maintains personnel records and ensures proper filing and safekeeping of employee privacy based on corporate policy and local filing procedures. Responsible for employee file compliance.
• Will be assigned projects from time to time and will have to meet operational time constrains and provide updates as requested.
• Meets regularly with managers to proactively address administrative, personnel and payroll matters.
• Carries out all responsibilities in an honest, ethical, and professional manner.
• The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees, while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!
• Maintain a working knowledge of all emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and assist as needed.
• Be diligent and vigilant in safety awareness.
• Know and understand post orders, revisions, and daily event needs.

What This Job Offers

• Career Level: Intern
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees