Press and Constituent Services

City of New York • New York City, NY

7d

About The Position

The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page. The Team You’ll Work With: For half a century, the Mayor's Office for People with Disabilities (MOPD) has been the liaison between the New York City government and the disability community. In partnership with City offices and agencies, MOPD ensures City initiatives, programs, and policies address the needs and interests of people with disabilities. The office regularly engages in advocacy and policymaking at the local, state, national, and international levels to make certain accessibility and full inclusion are key priorities for all public and private stakeholders alike. The Problems You’ll Solve: - Respond quickly to press inquiries on MOPD and/or on the Commissioner, working with the Chief of Staff and the Communication Director. - With the Communication Director, proactively develop pitches to outlets – national, local, ethnic, and community media -- to highlight MOPD and the communities that we work with. - Build relationships with reporters and share MOPD’s work and the diverse communities that we represent. - Work closely with the Press teams in City Hall and other city agencies and ensure good communication and coordination. - Respond quickly to constituent calls and triage the call to the appropriate city agency. o Develop a tracker for the calls received and the agency that they were placed in; work with the Chief of Staff to identify any gaps or improvements. - Lead the internship process for MOPD. - Active participation in MOPD Leadership meetings. - Other duties - Perform other duties as assigned. About You: - You have excellent communication and persuasion to disability rights organizations and other external stakeholders. - You are a team player, a professional, and enjoy working in collaboration with others.

Requirements

• Bachelor’s Degree required.
• 5+ years of experience.
• You have excellent communication and persuasion to disability rights organizations and other external stakeholders.
• You are a team player, a professional, and enjoy working in collaboration with others.

Responsibilities

• Respond quickly to press inquiries on MOPD and/or on the Commissioner, working with the Chief of Staff and the Communication Director.
• With the Communication Director, proactively develop pitches to outlets – national, local, ethnic, and community media -- to highlight MOPD and the communities that we work with.
• Build relationships with reporters and share MOPD’s work and the diverse communities that we represent.
• Work closely with the Press teams in City Hall and other city agencies and ensure good communication and coordination.
• Respond quickly to constituent calls and triage the call to the appropriate city agency.
• Develop a tracker for the calls received and the agency that they were placed in; work with the Chief of Staff to identify any gaps or improvements.
• Lead the internship process for MOPD.
• Active participation in MOPD Leadership meetings.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees