Special Accounts Representative (Collections)

Mid American Credit Union • Wichita, KS

9d • $19

About The Position

The primary responsibility of this position is to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

Requirements

• High School Diploma or GED required
• Six months to two years of similar or related experience, including time spent in preparatory positions.
• Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).
• Attention to detail, the ability to multitask, and strong organizational skills.
• Excellent communication skills – written and verbal.

Responsibilities

• Contact delinquent accounts and negative share accounts by phone and mail; take appropriate action to have members bring accounts current.
• Analyze financial situation of delinquent borrowers; make recommendations for further action when other arrangements to bring the loan current are unsuccessful.
• Maintain accurate files and reports on all collections activity.
• Inform supervisor of trends in loan underwriting contributing to delinquent/charge off loans.
• Regularly file loan files and other collection related documents.
• Testify at legal proceedings as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees