Spanish Speaking Pre-Litigation Case Manager

Hensley Legal Group, PC • Fishers, IN

9h • Onsite

About The Position

At Hensley Legal Group, we’re driven by one purpose: making a meaningful difference in the lives of people facing some of their toughest moments. Every case we handle represents a real person who needs guidance, advocacy, and care.

Our team is built on accountability, empathy, and follow-through. We move quickly, support one another, and go the extra mile—because our clients deserve nothing less. If you’re looking for work that truly matters, you’ll find it here.

The Role
As a Spanish-Speaking Personal Injury Pre-Litigation Case Manager, you’ll take ownership of your own caseload and guide clients from intake through settlement. You’ll serve as the primary point of contact while working closely with a Pre-Litigation Attorney to move cases forward strategically and efficiently.

This is a fast-paced, hands-on role where organization, communication, and proactive thinking make a real impact.

Requirements

• High school diploma or GED (Associate’s or Bachelor’s preferred)
• Spanish fluency (written and verbal)
• Strong organizational, time management, and communication skills
• Ability to manage multiple priorities without sacrificing detail
• Proactive, solutions-oriented mindset with strong follow-through

Nice To Haves

• Experience in personal injury or legal case management
• Familiarity with case management systems or legal workflows
• Experience working with insurance claims or negotiations

Responsibilities

• Manage a full caseload from intake through resolution
• Track key deadlines, including statutes of limitation and claim requirements
• Open and manage insurance claims, ensuring accuracy and timeliness
• Gather and organize medical records, evidence, and case documentation
• Monitor client treatment progress to support case value and outcomes
• Review incoming mail and ensure timely follow-up or escalation
• Prepare demand packages for attorney review and case valuation
• Lead negotiations with insurance carriers
• Draft disbursement statements and close cases accurately in the system
• Maintain detailed, organized documentation of all case activity
• Act as the central coordinator, keeping attorneys and team members informed

Benefits

• Comprehensive medical, dental, and vision coverage
• Paid time off and paid holidays
• 401(k) and paid parental leave
• Pet insurance discount program
• Flexible schedule built around core hours (Monday - Friday)
• Supportive, team-oriented in-office environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees