Spanish Speaking LIHTC Leasing Consultant (30018)
About The Position
Cirrus Asset Management is dedicated to providing exceptional property management services, guided by values of integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. The Spanish Speaking LIHTC Leasing Consultant role is crucial for creating a seamless and rewarding experience for residents and property owners. This position involves actively engaging with prospective residents through greetings and tours, and promoting available units and amenities across various platforms. The consultant will be responsible for clearly explaining lease terms, application requirements, and pricing, while also meticulously processing and maintaining accurate resident files. A key aspect of the role is working collaboratively with the Property Manager and maintenance team to ensure high-quality work and resident satisfaction. The consultant will manage re-certifications and renewals, support resident retention efforts, and communicate lease provisions and community policies effectively. Furthermore, the role includes assisting applicants with the entire application process, specifically handling all LIHTC paperwork, and supporting the Property Manager with annual recertifications. The consultant will also be tasked with creating and updating waitlists and completing various daily, weekly, or monthly reports as assigned. Ensuring resident satisfaction through proactive communication and issue resolution, and conducting move-in/move-out inspections are also core duties.
Requirements
- Strong understanding of LIHTC regulations, income limits, and compliance rules.
- Bilingual (English and Spanish).
- Knowledge of affordable housing/government programs.
- Excellent customer service: someone who can navigate all types of situations.
- Attention to detail.
- Understands and complies with state landlord-tenant law, Fair Housing laws and OSHA.
- Knowledge of Excel, Word Document, and Outlook.
- Works well under pressure and maintains a positive friendly attitude.
- Strong interpersonal skills: ability to communicate effectively with a diversity of individuals at all organizational levels.
Nice To Haves
- Knowledge of Property Management software: Yardi.
Responsibilities
- Greet and tour prospective residents.
- Promote available units and amenities via online platforms, signage, and outreach.
- Explain lease terms, application requirements, and pricing.
- Processes and maintains accurate resident files.
- Works closely with the Property Manager and maintenance team to ensure quality work is completed.
- Processes re-certifications, renewals, and assists with retention efforts.
- Understand and communicate lease provisions and community policies to new and current residents.
- Assists applicant with the application process, including all LIHTC paperwork.
- Assist Property Manager with annual recertifications.
- Creates and updates waitlist.
- Completes any daily, weekly, or monthly reports assigned by Property Manager.
- Ensuring resident satisfaction through effective communication and proactive issue resolution.
- Conduct move-in/move-out inspections with residents.
Benefits
- Paid Holiday, Sick, and Vacation Time
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- 401k Plan
- Healthcare Spending or Reimbursement Accounts such as HSAs, FSAs, HRPs, and HRAs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
