<span>ACCOUNTS RECEIVABLE SUPERVISOR</span>

Equipment Depot • Waco, TX

388d

About The Position

The Accounts Receivable Supervisor will assist the Accounts Receivable and Credit Manager by overseeing the Accounts Receivable team, providing leadership and support across various departments regarding collections. This role involves supervising multiple regions, managing workflows, and ensuring effective communication and collaboration within the team and with other business units.

Requirements

• Bachelor's Degree, concentration in Business, Accounting or Finance preferred.
• 4+ years of accounts receivable/customer service experience.
• Solid computer skills in Microsoft Word, Excel, Google Sheets, and Google Email.
• Good written and verbal communication skills.
• Customer Experience mindset throughout the processes.
• Strong attention to detail and ability to work with a high degree of accuracy.

Responsibilities

• Oversee receivables for multiple regions and act as first point of escalation for these regions.
• Run daily huddle meetings for the AR leads and specialists.
• Oversee Bad Debt Write Off Analysis.
• Lead the team through branch partnership and customer relationships.
• Attend AR meetings with the AR Specialists.
• Assist branch/customer correspondence as needed.
• Attend customer meetings with the specialist/branch when escalation is required.
• Complete weekly statistics reporting.
• Maintain data in Google Sheets for the team.
• Complete Monthly Trade Recons.
• Generate and coach through monthly metrics reporting in alignment with Service Level Agreements (SLAs).
• Reconcile MLA account on a monthly basis.
• Train new hires and continue developing AR Specialists on required skills.
• Collaborate with Treasury Team for higher payment application visibility.
• Assist with payment applications and transfers as needed.
• Ensure timely and accurate responses are given to Treasury by AR.
• Provide and support audit requests and perform internal testing for compliance of processes and procedures.
• Create and maintain Standard Operating Procedures (SOPs) for the Accounts Receivable department.
• Review and approve Customer refund requests.
• Perform other miscellaneous Account Receivable duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Rental and Leasing Services
• Education Level: Bachelor's degree