SPACE UTILIZATION COORDINATOR

Compass Group•Plano, TX

5d•$26 - $26

About The Position

Joining our team as the Space Utilization Coordinator means becoming part of a community of exceptional individuals like yourself. You'll be immersed in an environment where passion for excellence and a shared commitment to delivering superior hospitality to our premier clients are at the core of everything we do. As the Space Utilization Coordinator you are responsible for identifying and reserving appropriate meeting space for all conference center requests with a focus on maximizing utilization. You will perform audits of event space reservations to identify conflicts, improve utilization of conference center managed space and ensure effective use of function space. The goal is for the right size room to be booked, with the necessary equipment and setup, while allowing time for room flips. Works with Planners to gather information necessary for large events and projects.

Requirements

Will Share our Rapport Values - Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Will understand and implement the 7 Steps to Remarkable Service – Be Ambassadors for our Clients, Take Ownership, Create an Authentic Welcome, Personalize, Go the Extra Mile, Lead the Way, and Leave a Lasting Impression
Will be Creative, Process-Driven, and Resourceful with a ‘Can-Do’ Attitude
Will thrive in a Large Team setting while also capable of independent work
Will possess Exceptional Attention to Detail and Strong Communication Skills (both written and verbal)
Is Highly Organized with a Passion for Delivering Excellent Customer Service
Will have an Outgoing Personality with the Ability to Build Rapport with Key Stakeholders
Is able to Navigate a Fast-Paced Environment and Manage a Varied Workload Effectively
High school diploma or equivalent.
Excellent organizational and administrative skills, with the ability to prioritize tasks.
Excellent oral and written communication skills.
Ability to read and interpret documents such as safety rules, Standard Operating Procedures (SOPs), and employee handbook.
Ability to communicate in a pleasant and professional manner with high-level clients, other service providers and support staff.
Responsible for effectively meeting the changing demands of internal clients.
Competent in Google Suite and strong general computer skills.
The ability to work under pressure, prioritizing tasks and juggling many tasks simultaneously, while constantly interacting with visitors in a public environment.
Self-confidence, willingness to learn, and feeling comfortable with change and coordinating change.
Is empowered to make decisions, guide behavior and escalate issues appropriately.
Superior problem-solving skills.

Nice To Haves

Minimum of one year of experience in a conference center or corporate environment preferred.
Previous experience with an event reservations system such as EMS or Delphi.

Responsibilities

Identifying and reserving appropriate meeting space for all conference center requests with a focus on maximizing utilization.
Performing audits of event space reservations to identify conflicts
Improving utilization of conference center managed space
Ensuring effective use of function space
Working with Planners to gather information necessary for large events and projects.