Space Planning Manager

Salesforce•Indianapolis, IN

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description: The Manager of Space Planning will represent the AMER East and LATAM regions and is responsible for managing all space activities and space strategy at the building level within the given portfolio. This person is a skilled relationship builder and problem solver with excellent communication skills coupled with strong data analytical skills. This person has the ability to execute tactically while seeing the big picture. This role will partner closely with Workplace Services, Strategy, Projects, Design and our Business Partner and teams to align on space strategies and support the execution of workplace initiatives including FDOBs, restacks, migrations and consolidations. Experience with space planning in flexible workplace environments is required. The ideal candidate will demonstrate exemplary critical thinking, communication and storytelling skills. Proven success to operate in a dynamic environment that moves with pace and the ability to work through ambiguity is highly desired. This role reports to the Senior Manager, AMER Global Space Planning and is based in Chicago or Indianapolis. If you feel you meet the criteria, come join the Salesforce REWS team!

Requirements

Bachelor’s Degree or equivalent experience
7+ years of experience in Space & Occupancy Planning or Workplace Services.
Strong communication skills both written and with presentation development and delivery.
Expert level data analysis skills with the ability to use data to tell a story
Experience working in a fast-paced environment; technology sector experience is highly desired.
Proven track record in delivering exceptional customer experiences and providing best in class customer service.
Experience working with cross functional teams and ability to influence and arrive at consensus.
Experience with CAFM management systems, Serraview is preferred.
Proficient at using Google Suite and Microsoft Suite.
Tableau and Slack experience is preferred

Responsibilities

Serve as the primary Space Planning point of contact for the AMER East and LATAM region overseeing all space planning activities to align real estate strategy with business unit goals and objectives.
Develop and recommend scenario plans to support the expansion and contraction of the business at the site level, new office builds, restacks, refreshes, and migration plans including alternative workplace solutions.
Conduct post-restack and project analysis to enhance process improvements and deliver exceptional customer experiences.
Support the AMER Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost-effectiveness across the region.
Facilitate discussions, gather client requirements and provide space planning solutions to meet business unit day-to-day occupancy needs.
Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders.
Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet any business specific challenges.
Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed.
Assist AMER Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid-range (2-3 years) site plans.
Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders.
Maintain and ensure accurate occupancy data within the Computer-Aided Facility Management (CAFM) platform.
Support REWS Strategy with supply and demand analysis at the site-level for the region.
Create executive level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership.
Oversee space and neighborhood allocations and establish desk sharing target ratios.
Oversee physical space and occupancy audits for the region.
Collaborate on space needs analyses and recommend planning and utilization studies to improve space efficiency and inform future pilots.
Oversee the implementation of strategic space and occupancy pilots; document key learnings; Partner with Workplace Innovation on future pilots and special projects to enhance the customer experience.
Recommend, socialize and enforce space policies, standards and procedures.
Provide guidance and support to the regional space planning team.