Space and Occupancy Planning Director

Cushman & Wakefield•Quinter, KS

23h

About The Position

The role of the Director, SPO is to be responsible for all aspects of Space Management, Planning and Occupancy of a dedicated account team or within the Center of Excellence. The SPO Director leads a team of professionals responsible for translating business requirements into effective solutions aligned with the client workplace model and real estate strategy in the areas of space, occupancy planning, design, moves, FF&E and data management. This position is responsible for all space across the client’s portfolio.

Requirements

Show strong verbal presentation skills, ability to communicate to executive level
Possess analytical, organizational and problem-solving skills with a focus on the long term, strategic vision
Ability to process work quickly, accurately and with changing priorities
Basic understanding of Corporate Real Estate and Financial concepts
Strong team player who is adaptable and capable of driving change / change management
Advanced skills in Adobe and Microsoft application suites in support of role function and broader Occupancy Planning as well as building presentations to present to executive level
Advanced understanding of CAFM\IWMS (Serraview preferred) for Space Management
Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.)
Seven+ years experience in a corporate real estate environment

Responsibilities

Define immediate and long-term client goals concerning the management and oversight of occupancy and utilization analysis, support of strategy solution, recommendations for executable planning solutions and accurate real estate allocation reporting
Maintain a strong partnership with the client organization
Develop a robust SPO delivery organization that can adapt in a fast-paced, dynamic environment
Ensure all SPO deliverables are met including SLA and KPI requirements
Direct the overall planning and development of new spatial activities and the activities of current projects and programs
Work closely with peers on the account leadership team, other service lines and client representatives about proper staffing, future projects, and maintaining proper client relationships
Ensure compliance with core program standards - all C&W tools, processes, templates and outputs standardized and customized to the client
Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options and alternatives and recommendation of the best course of action for projects, processes and overall program operations
Collaborate with facilities, PjM and client RE leadership for alignment and day-to-day operations. Recommends adjustments to processes when misalignment is identified
Makes recommendations to enhance operational efficiency & service delivery. Ability to direct development of program tools and deliverables which accomplish recommended solutions
Oversees the creation and maintenance of playbooks, templates and tools
Coaches the team in providing effective space planning solutions and move management delivery for all project types (Expansions, Relocations, Consolidations, Refreshes) client relationship management, vendor relationship management, talent management and resource utilization
Ability to direct the development of planning proposals, site assessments for space efficiencies, utilization metrics and supply & demand studies
Ability to direct the delivery of project activities including relocations, restacks, renovations and consolidations
Establish goals and objectives with timetables for the organizational unit and sub-units supervised
Develop, present and maintain headcount budgets, forecasting and gearing ratios