Director, Occupancy Planning

JLL•San Antonio, TX

7h•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead strategic occupancy excellence as a Director of Occupancy Planning & Management with JLL, where you'll play a crucial role ensuring delivery of JLL best practices through Occupancy Planning & Management products, solutions, and tools to real estate clients while serving as the leader for delivery of occupancy planning tasks and bringing best practices, industry insight, and thought leadership to accounts. You'll act as a trusted advisor to clients and account teams while fostering critical relationships between various individuals and organizations, ensuring coordination and collaboration among JLL businesses. This role positions you as a strategic leader in workplace optimization, where your expertise in team management, client advisory services, and space portfolio strategy will directly impact client satisfaction and organizational success. Your leadership will contribute to JLL's occupancy planning excellence while you manage teams, drive results through emotional intelligence and strategic thinking, and serve as Subject Matter Expert for key systems, processes, and client deliverables.

Requirements

Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field required with 7-15 years of experience in corporate environment including space/occupancy planning and data management at strategic level
Exceptional communication skills coupled with excellent active listening abilities, presentation skills to promote ideas persuasively, and capability to establish strong relationships across all organizational levels
Strong bias towards transformation and execution with structured approach to problem solving, natural inclination for planning strategy and tactics, and commercially/financially astute mindset
Ability to effectively oversee management of an Occupancy Planning team comprising individuals with diverse skill sets while knowing how to structure, staff, and manage projects effectively
Skills in Microsoft Excel including pivot tables, vlookup, cell calculations, understanding of floorplans, and proficiency in Microsoft Office Suite with ability to consolidate data into PowerPoint presentations
High perseverance and resourcefulness with flexibility to work in ambiguous situations, resilience and tenacity with propensity to persevere, and unwavering ethical standards driving excellence
Ability to influence others toward common vision, inspirational leadership stimulating action with balanced control and influence, and decisiveness with willingness to take risks operating with urgency

Nice To Haves

MBA preferred with advanced understanding of real estate economics, corporate finance, or strategic business management enhancing leadership capabilities and client advisory services
background leading large-scale teams, managing P&L responsibility, or supporting organizational transformation initiatives within corporate real estate or consulting environments
Deep understanding of occupancy planning best practices, space optimization strategies, and corporate real estate portfolio management with track record driving sustainable change
Experience implementing technology solutions, leading digital transformation initiatives, or partnering with technology teams to enhance service delivery through innovative platforms
Proven track record managing executive-level client relationships, supporting account growth, or leading cross-functional teams in complex corporate environments
Professional certifications in facility management (FMP, CFM), project management (PMP), or real estate (CCIM, SIOR) with active participation in industry organizations demonstrating thought leadership

Responsibilities

Partner with clients building sustainable structures for occupancy planning based on industry best practices while acting as trusted advisor bringing thought leadership and strategic insight
Manage occupancy planning teams ensuring alignment with client occupancy planning organizations and goals while training, mentoring, and cultivating diverse skill sets and talents
Partner with account teams ensuring alignment of holistic account goals and proper integration for One JLL culture while cultivating collaborations withRelocation Project Management, Facilities Management, Project Management, and local stakeholders
Achieve or exceed all Occupancy Planning performance metrics while creating accurate planning reports supporting Corporate Real Estate decision-making including space, demand, and utilization tracking
Take accountability for implementing process improvements optimizing service delivery while partnering with Technology Subject Matter Experts enhancing deliverables through technology enablement
Collaborate with Space Data Insights Team ensuring meticulous accuracy in occupancy data while adhering to established data quality key performance indicators and managing space portfolios
Plan and manage portfolios maximizing space efficiency while assisting clients in migration plans, group and individual moves, reviewing project status reports on actual versus projected demand, and forecasting inventory changes