Spa Supervisor (FT)

Montage Hotels•Park City, UT

52d

About The Position

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Spa Supervisor SUMMARY The purpose of the Spa Supervisor is to provide support for the spa management team in all areas of the spa to ensure smooth and efficient operational procedures within all departments enabling the staff to provide optimal guest service, specifically the providers, guest reception, spa attendant, and wellness team.

Requirements

High school or equivalent education required.
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.
Must be able to bend, stoop, squat and stretch to fulfill tasks.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Nice To Haves

Bachelor's degree preferred.
1-2 years supervisor experience in a spa setting preferred.

Responsibilities

Ensure all policies, procedures and standards are implemented, functional, and adhered to consistently.
Anticipate guest needs.
Daily opening and closing responsibilities of the spa.
Support Spa Manager and Director in any administrative tasks including, sales reports, staff performance tracking, coordinating promotions as well as facility maintenance.
Conduct and support ongoing educational opportunities for associates, including daily line ups.
Assist in communication between all departments that is necessary for the day to day operations to be successful.
Attend meetings as required
Ensure guest satisfaction.
Resolve any guest issues or concerns that may arise.
Communicate any guest or associate concerns to the rest of the management team.