Front Desk Membership Sales

Hand & Stone - 4454 Weston Rd - Weston, FL • Southwest Ranches, FL

6d • $14 - $16 • Onsite

About The Position

Hand & Stone Massage and Facial Spa in Weston is looking for a friendly, energetic Spa Sales Associate who enjoys working with people, selling memberships, and helping keep the spa fully booked.

This is a sales-focused front desk role where you will help guests discover wellness services and enroll clients into our membership program.

This role is perfect for someone who thrives in a goal-driven environment and enjoys creating a great guest experience.

Requirements

• 1+ year experience in sales or customer service
• Comfortable recommending services and asking for the sale
• Strong communication and people skills
• Reliable attendance and punctuality
• Comfortable using booking or POS systems
• Experience in spa, fitness studios, hospitality, retail, or wellness environments is strongly preferred

Nice To Haves

• Bilingual English/Spanish is a plus.

Responsibilities

• Present and sell spa memberships during checkout
• Explain membership benefits and value confidently
• Help guests understand the benefits of regular massage and facial services
• Follow up with potential members
• Call, text, and follow up with guests to book appointments
• Confirm upcoming appointments
• Reschedule cancellations quickly
• Encourage prebooking for future visits
• Greet guests and create a welcoming spa environment
• Answer phone calls and assist with reservations
• Recommend spa services and enhancements
• Support massage therapists and estheticians during busy shifts
• Maintain an organized and professional front desk

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• Employee discounts on spa services and retail
• Complimentary massage or facial monthly
• Growth opportunities into leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees