Spa Receptionist

Treasure Island Hotel•Las Vegas, NV

39d

About The Position

Specific Job Functions: Check guests in and out of facility. Assist guests with booking appointments. Provide exceptional customer service and assist guests with questions. Ensure professional and courteous behavior to all guests and employees. Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments. Handle cash transactions by taking payments for services and for retail transactions. Manage cash till daily and distribute room charge tips to technicians at the end of the day/night. Conduct and handle retail sales. Perform other job related duties.

Requirements

Two to five years customer service experience preferred.
At least one year of spa receptionist experience preferred.
Must maintain a flexible schedule.
Excellent communication skills necessary.
Communicate in English both verbally and written.
Basic knowledge of spa software preferred.
Ability to multi-task and handle a fast-paced work environment.
Previous retail experience a plus.

Nice To Haves

Two to five years customer service experience
At least one year of spa receptionist experience
Bilingual
Previous retail experience

Responsibilities

Check guests in and out of facility.
Assist guests with booking appointments.
Provide exceptional customer service and assist guests with questions.
Ensure professional and courteous behavior to all guests and employees.
Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
Handle cash transactions by taking payments for services and for retail transactions.
Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
Conduct and handle retail sales.
Perform other job related duties.

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