Spa Receptionist

Hand and StonePittsburgh, PA
7d$15 - $17

About The Position

Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Pittsburgh-East Liberty location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day. We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Requirements

  • Capable of working flexible hours (evenings and weekends required)
  • Critical thinking skills, including conflict resolution
  • Excellent verbal and written communication
  • Must be exceptionally organized and have great attention to detail
  • Must be a strong team player with the ability to work independently with minimal supervision

Nice To Haves

  • Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge
  • Experience with Zenoti software a plus

Responsibilities

  • Meet membership sales goals
  • Detailed knowledge of the menu of services – don’t worry, we’ll train you!
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Uphold spa cleanliness standards and various other duties as assigned

Benefits

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Commission
  • Bonuses
  • Store Discounts
  • PTO
  • Health Benefits

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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