Spa Receptionist
Four Seasons Hotels Ltd.•Houston, TX
35d
About The Position
The Spa Receptionist proactively welcomes guests, is knowledgeable about treatments, products and services offered, as well as pricing, and scheduling. Responds to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort.
Requirements
- Average reading, writing and oral proficiency in the English language.
- Licensed Massage Therapist with minimum 1 year of experience, preferably in luxury environment.
Responsibilities
- Maintain exceptional proficiency in Spa Receptionist responsibilities which will include answering phones, booking appointments, confirmation calls, guest arrival, guest departure, point of sale and the completion of all shift reports.
- Provide information and assistance to hotel/spa guests as requested, conduct facility orientations, knowledge of services, products and hours of operation.
- Assist with locker room cleanliness as well as fitness room cleanliness during high business levels or during the absence of the Spa/Gym Attendant.
- Generate Birchstreet requisitions for departmental supplies, fruit and the completion of bed & linen sales.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
