Spa Receptionist, Kohler Waters Spa

KohlerBurr Ridge, IL
62d$12 - $18Onsite

About The Position

Our Kohler Waters Spa team at Burr Ridge offers more than 50 innovative spa services using the healing properties of Earth's mineral-rich waters and provides an oasis of tranquility in the heart of a bustling Windy City neighborhood. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest.

Requirements

  • Must be 18 years old or older
  • Strong communication skills and ability to work in a fast paced environment
  • Strong detail-orientation
  • Ability to perform tasks requiring use of multiple computer/guest management systems
  • Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

  • Prior customer service experience within a spa environment preferred, but not required

Responsibilities

  • Provide service and maintain cleanliness standards at a Forbes 5-Star level
  • Use Proficient Property Management System (and related systems) use to correctly process transactions, complete orders and accurately book/edit spa treatments
  • Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
  • Process all retail transactions, paying special attention to details
  • Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
  • Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
  • Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
  • Compliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all

Benefits

  • Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Fabricated Metal Product Manufacturing

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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