Spa Manager - Hilton Anatole

Hilton•Dallas, TX

2d•Onsite

About The Position

The Verandah Spa is a full-service spa located within the beautiful 7-acre park at the Hilton Anatole Hotel in Dallas, Texas. Offering a serene escape where luxury meets wellness, the spa features a thoughtfully curated menu of services designed to provide an exceptional retreat for our guests. We are excited to add a Spa Manager to our team! This is a fantastic opportunity to make a meaningful impact on guest and member experiences while leading day-to-day operations in a premier spa facility.

Requirements

1 years of experience working within a spa supervisory role
Flexible scheduling based on business needs
Schedule: Days/Hours will vary based off business demands between the hours of 8am-6pm

Responsibilities

Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
Develop and implement spa menus and marketing strategies
Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
Recruit, interview and train team members
Participate in and lead meetings

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs