Spa Locker Room Attendant (Full-Time) - Arizona Biltmore

Pyramid Global HospitalityPhoenix, AZ
2dOnsite

About The Position

Our beautiful Tierra Luna Spa has a talented team delivering calming and unique experiences to our guests with cutting edge products and offerings inspired by the local culture and surroundings. The spa has 12 treatment rooms (indoor and outdoor), indoor and outdoor relaxation spaces, a cafe, contrast bathing (a hot tub and cold plunge pool), and one of the only freestanding outdoor Halotherapy rooms where guests can boost their immunity and cleanse their respiratory system. Want to learn more? Click here. As a Spa Locker Room Attendant, you would be responsible for providing courteous and efficient guest service from point of arrival through check out and maintaining the spa locker rooms. Specifically, this includes, but is not limited to, the following duties:

Requirements

  • Prior spa or hospitality experience in an upscale environment
  • At least one (1) year customer service experience in spa or guest facing role
  • Luxury hotel / resort experience
  • CPR Certified. preferred
  • Food Handler Card, preferred
  • Excellent communication skills
  • Ability to think and respond quickly to issues or guest needs
  • Ability to handle multiple tasks
  • Highly motivated
  • Detail oriented
  • Good interpersonal, organizational and professional skills
  • Flexible and adaptable
  • This is a full-time position, and you must have availability to work days, nights, weekends, and holidays.
  • Shifts are typically 8-hours between the hours of 8am-7pm.
  • This position earns an hour wage plus a percentage of service charges paid out for services!

Nice To Haves

  • CPR Certified.
  • Food Handler Card

Responsibilities

  • Provide courteous and efficient guest service from point of arrival through check out.
  • Greet guests, orientate them through the spa facility, and provide personalized service.
  • Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms.
  • Keep all areas of the locker room restrooms and lounge neat, clean and stocked with all amenities.
  • Ensure proper cleanliness of locker room, lounge, steam room, prep room and restrooms
  • Ensure stocking of water and other beverages and set up and break down of beverage and fruit station.
  • Stock lockers with robes and slippers.
  • Responsible for all laundry such as towels, linens, robes, distribute locker keys, sandals, robes, etc. in accordance to Spa Policies.

Benefits

  • Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
  • Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
  • as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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