Spa Housekeeping Attendant

The Dewberry Charleston•Charleston, SC

6h•Onsite

About The Position

The Spa Housekeeping Attendant plays a crucial role in maintaining the high standards of cleanliness and overall ambiance of the spa facility. This position involves a combination of cleaning, organization, and attention to detail to ensure a pleasant and relaxing experience for spa guests. The Dewberry, a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, is located in the heart of downtown Charleston, bordering Marion Square. It offers 153 thoughtfully appointed rooms, world-class service, and unparalleled views, occupying the former L. Mendel Rivers federal building. The hotel features several event spaces, a nationally celebrated cocktail program at The Living Room, the whimsical cocktail lounge Citrus Club, treatments at The Spa, the curated boutique The Shop, and The Fifth Avenue Club by Saks Fifth Avenue. The Dewberry is known for its authentic, humble, and innovative operators who anticipate needs and exceed expectations, contributing to a flawless experience while maintaining unique brand standards.

Requirements

Ability to follow direction, both written and verbal.
Ability to communicate effectively and professionally with other team members as well as guests.
Flexibility to work nights, holidays, and/or weekends.
Excellent attention to detail and organizational skills.
Ability to stand and walk for extended periods.
Ability to push and pull rolling carts weighing up to 100 lbs.
Ability to lift up to 50 lbs.
Ability to bend, stoop, squat, and stretch to fulfill tasks.

Responsibilities

Complete all required tasks in a quiet and efficient manner.
Collect used laundry and distribute clean laundry without distracting Spa guests or team members.
Retrieve and deliver laundry carts between the Spa and drop-off area multiple times per week.
Refill and maintain all towel & linen storage.
Maintain stock and supplies throughout the facility, including but not limited to refreshments, glassware, and personal convenience items.
Offer warm neck wraps and beverages to guests.
Reset and tidy guest locker rooms in a timely manner after use.
Assume responsibility for thorough facility cleanliness, including but not limited to Spa restrooms, showers, treatment rooms, relaxation room, lobby, and trash receptacles. Notify management of any items needing replacement or repair.
Assist service providers with treatment room changeovers when needed.
Maintain uniforms, grooming, and a professional appearance appropriate for a luxury spa.
Adhere to luxury language and a cooperative and helpful attitude with all Spa guests and teammates.
Properly handle and store cleaning chemicals and supplies.
Completion of other duties as assigned by the Spa Manager.