Spa Front Desk Supervisor
About The Position
Responsibilities: Provide excellent guest service and serve as an information source for all guests Check guests in and out of the Spa, collect payment and reconcile transactions File registration cards, create gift cards and re-stock inventory Run reports as needed to maintain accurate records Always display a professional appearance and demeanor Work independently following prescribed standard operating procedures Perform under pressure and multi-task in a fast-paced environment Requirements: Experience in leading a team. Excellent guest service and communication skills Ability to work independently following prescribed standard operating procedures Knowledge of basic office programs, but computer skills are not required Ability to multi-task and perform under pressure Customer service experience preferred Flexibility to work weekends and holidays Professional appearance and demeanor Full-time employment Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)
Requirements
- Experience in leading a team.
- Excellent guest service and communication skills
- Ability to work independently following prescribed standard operating procedures
- Knowledge of basic office programs, but computer skills are not required
- Ability to multi-task and perform under pressure
- Flexibility to work weekends and holidays
- Professional appearance and demeanor
- Full-time employment
- Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)
Nice To Haves
- Customer service experience preferred
Responsibilities
- Provide excellent guest service and serve as an information source for all guests
- Check guests in and out of the Spa, collect payment and reconcile transactions
- File registration cards, create gift cards and re-stock inventory
- Run reports as needed to maintain accurate records
- Always display a professional appearance and demeanor
- Work independently following prescribed standard operating procedures
- Perform under pressure and multi-task in a fast-paced environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
101-250 employees
