Spa Front Desk/Customer Service Associate
About The Position
Start your workday surrounded by 10 miles of pristine beach, sweeping marsh views, and world-class amenities. Just south of Charleston, Kiawah Island Club offers its members unmatched beauty and exceptional private experiences. Sasanqua Spa, our luxury spa, provides massage, skincare, and salon services exclusively to Members. We’re seeking a Part-Time Spa Front Desk Associate & Attendant to be the welcoming face of our serene retreat. The Spa Front Desk Associate & Attendant is responsible for creating a warm, welcoming, and seamless guest experience from arrival to departure. This role supports daily spa operations by managing appointments, assisting members and guests, maintaining the cleanliness and presentation of spa facilities, and ensuring exceptional service standards are upheld at all times.
Requirements
- Strong customer service and communication skills
- Professional appearance and demeanor
- Ability to multitask in a fast-paced, luxury environment
- Basic computer and scheduling system proficiency
- Flexible availability, including Saturdays and 1-2 days midweek
Nice To Haves
- Previous spa, hospitality, or customer service experience is a plus
Responsibilities
- Greet members and guests with professionalism and genuine hospitality
- Schedule, confirm, and manage spa and salon appointments
- Provide detailed information on services, amenities, and retail offerings
- Maintain a clean, organized, and serene front desk, lounge, and amenity areas
- Prepare treatment areas, restock supplies, and ensure facilities are guest-ready
- Handle check-in, check-out, and point-of-sale transactions accurately
- Assist with same-day bookings and member portal inquiries
- Support service providers with operational needs as required
- Uphold spa standards for presentation, discretion, and member privacy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
