Spa Front Desk Coordinator

Hilton Grand Vacations • Sedona, AZ

6h • Onsite

About The Position

At Hilton Grand Vacations, we believe in crafting outstanding experiences for
our guests and our team members. As a Spa Coordinator, you will be part of a
dynamic team in a stunning location at Los Abrigados in Sedona, AZ,  working to
provide flawless, relaxing, and rejuvenating experiences for our guests. This
role offers a chance to showcase your outstanding organizational skills and
passion for hospitality in an encouraging and inclusive environment.

Requirements

• Proven experience in a similar role within the hospitality or spa industry
• Outstanding organizational and multitasking skills
• Strong communication and interpersonal abilities
• A positive, can-do attitude and a dedication to providing world-class customer service
• Ability to work flexible hours, including weekends and holidays
• Knowledge of spa software and basic computer skills
• A high school diploma or equivalent experience; additional education in hospitality or related fields is a plus

Responsibilities

• Greeting and assisting guests in a friendly and professional manner
• Scheduling and managing spa appointments to ensure efficient use of resources
• Coordinating with therapists and other spa staff to deliver a seamless guest experience
• Maintaining the cleanliness and ambiance of the spa area
• Handling guest inquiries and resolving any issues promptly and effectively
• Promoting spa services and products to improve the guest experience
• Managing inventory and ordering supplies as needed
• Ensuring compliance with all health and safety regulations

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED