FT - Spa Front Desk Attendant - Hilton Phoenix Resort at the Peak

Crescent Careers•Phoenix, AZ

1d•Onsite

About The Position

The Hilton Phoenix Resort at the Peak is looking for a FT - Spa Front Desk Attendant to join our amazing Team! Hours: Monday - Friday - AM Hours - including including holidays A Spa Front Desk Attendant takes part in servicing our guests around our beautiful Resort. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and are looking for great benefits, please join our Amazing Team! To provide the highest quality of service to the spa guests and spa members in person and on the telephone. Provide seamless service in guest reception, checkout, telephone inquiries and appointment reservations and fitness operation.

Requirements

Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical and computer skills.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
High school diploma or equivalent preferred.

Benefits

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay – Full Time and Part Time Team Members
Holiday Pay – Full Time Team Members
Amazing Recognition Programs/Giving Back – Community Outreach
Trip Reduction Program – Resort off a Main Bus Line
Tuition Reimbursement
$2.00 – Team Member Lunch Program
$300 Referral Program