Spa/Fitness Attendant II (Casual)

AccorHotel

51d

About The Position

As a Spa/Fitness Attendant II you are responsible to ensure smooth and efficient operations of the facilities at the Spa Without Walls
What you will be doing:
Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: escort guests, provide information on products, review treatment options, restock linen & spa amenities, remove trash, maintain lockers and provide tours or instruction for proper usage of equipment.
Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
Ensure a positive first impression of the Spa Without Walls for our guests through detailed cleanliness, set-up and ambiance control.
Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features
Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
Perform opening/closing side duties as assigned and set the Spa Without Walls according to standards and procedures
Be well versed in hotel fire & life safety/emergency procedures
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in a Spa (Tuberculosis Clearance)

Nice To Haves

• Ability to speak other languages and basic understanding of local languages will be an advantage
• Additional certification(s) in a Spa will be an advantage (Massage Therapist, Cosmetology, Nail Technician, Beauty Operator, Esthetician)

Responsibilities

• Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: escort guests, provide information on products, review treatment options, restock linen & spa amenities, remove trash, maintain lockers and provide tours or instruction for proper usage of equipment.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the Spa Without Walls for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features
• Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
• Perform opening/closing side duties as assigned and set the Spa Without Walls according to standards and procedures
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Benefits

• benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘ohana
• Preferred provider medical/drug/vision benefits starting at $16.98 for employees
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($25,000) + Coverage is available for your ‘ohana!
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program
• Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls
• Complimentary meals in our employee dining facility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees