Spa Director - One Dalton Street, Boston

Four Seasons • Boston, MA

15d • $117,000 - $121,000

About The Position

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Spa team as a Spa Director! The Spa Director provides cutting edge advice and makes key strategic and operational decisions for the Spa and Wellness department with regards to treatments and philosophies. Creating, developing and implementing Spa and Wellness treatments and concepts, demonstrating effective retail management, supervises personnel.

Requirements

• Education in Spa management or Hospitality or equivalent experience.
• At least 5 years of previous employment in a related position.
• Experience in a luxury hotel property.
• Excellent reading, writing and oral proficiency in the English language.
• Minimum 5 years management experience in a luxury Spa.
• Demonstrates superior knowledge of spa, wellness and holistic modalities.
• Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials.

Responsibilities

• The ability to supervise management, and growth of the staff of the Spa.
• The ability to integrate and encourage growth of spa management personnel of other properties.
• The ability to assist on project-by-project basis and be a source of knowledge, reference, to their staff.
• The ability to interview, train, schedule, monitor employee performance, discipline, and complete payroll for all personnel who report to him/her.
• The ability to monitor the quality and timeliness of all member communication generated by the Wellness Department, including in-house collateral, promotions, mailings, Sports line articles and bulletin boards.
• The ability to monitor operating supply funds for the Wellness Department and generate necessary purchase requisitions.
• The ability to participate in all Member Fitness Committee meetings and other hotel meetings as necessary.
• The ability to convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
• The ability to respond properly in any hotel emergency or safety situation.

Benefits

• Salary: $117,000 - $121,000
• FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Educational assistance programs, as well as in-house training workshop for all employees
• Complimentary Life insurance
• Vacation & Paid Sick Time Off
• Complimentary Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees