Spa Coordinator
About The Position
As host of all hosts, you will be responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. The ideal candidate must love providing the ultimate customer service while paying close attention to detail while working within a fast paced environment. Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols. Prepare professional body care products, set up dry sauna rooms and prepare baths as needed. Take drink orders, prepare drinks and serve poolside. Keep pool areas tidy by removing towels, cups and dishes and restock. Transport linen carts to the laundry facility.
Requirements
- Previous experience in customer service, personal care industry or pool service position in a luxury resort environment
- Ability to work in a fast-paced outdoor environment with an outgoing team within a large department
- Possess excellent communication style
- Have a personality that constantly goes above and beyond
Responsibilities
- Orientating guests to the spa facilities
- Greeting guests as they enter the facilities
- Providing personal guest service
- Reviewing daily treatment schedules
- Preparing/maintaining guest areas to meet our standards and protocols
- Preparing professional body care products
- Setting up dry sauna rooms
- Preparing baths as needed
- Taking drink orders
- Preparing drinks and serve poolside
- Keeping pool areas tidy by removing towels, cups and dishes and restock
- Transporting linen carts to the laundry facility
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What This Job Offers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
